Job Details

In Central Transportation at Main Campus McWane Building

Work schedule will be Full-time on the Day Shift, 6:30am-3:00pm Monday - Friday w/ rotating weekends and holidays.

Summary:
The Customer Service Representative I is the link between the customer and the Customer Service Center in the delivery of prompt, efficient customer focused service. Demonstrates active, personal, daily involvement, visibility, open-mindedness and professionalism to Service Center and facility staff, internal and external customers, and suppliers.Reports to the Director of Customer Service Center and is responsible for providing clerical services to the Leaders and Managers of Service Center areas.Performs and coordinates a variety of duties related to scheduling, dispatch, and performance of the Customer Service Center divisions. As a team member of the Customer Service Center, in addition to the specific responsibilities outlined below, you are expected to demonstrate the vision of the Hospital. To accomplish the overall Hospital mission, you must exhibit integrity, innovation and a commitment to personal development.

Other information:
Must be able to read, write, comprehend, and communicate the English language.
Ability to remain calm in less than calm circumstances.
Flexibility, versatility, and reliability as a team player.

Credentials with Equivalent Qualifications:

Education with Equivalent Qualifications:
Essential:
* High School Diploma Graduate or Equivalent

Experience with Equivalent Qualifications:
Essential:
* 2 Years Staff Level