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Assistant Waiting Room CCU

Day Req #: Location Birmingham, Alabama
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In Critical Care Cardiac Care Unit at Main Campus Harbert Tower 

Work schedule will be Full Time on the Day shift, 8a-4:30p, Monday-Friday.

Summary:

Serves in a customer service role to insure a positive public image for the health system. Works under the supervision of RNs to provide assistive care and communication for patients, team members, professional, and technical staff, and visitors. Identifies visitor concerns and channel to appropriate resources.


Other information:

  • Education
    • High school diploma or equivalent.
  • Experience
    • Customer service experience and/or receptionist experience preferred.
  • Licensures, Certifications, and/or Registries
    • Current BLS certification required.

Credentials with Equivalent Qualifications:
Essential:
* Basic Life Support

Education with Equivalent Qualifications:
Essential:
* High School Diploma Graduate or Equivalent

Experience with Equivalent Qualifications:


The Cardiac Care Unit is a 16 bed step-down telemetry unit that provides care for pediatric patients that require close monitoring for conditions such as: congenital or acquired heart disease; pre and/or post-operative care of patients with congenital or acquired heart disease; dysrhythmias; cardiomyopathy; pre and post-operative care of cardiac transplants; ventricular assist devices (VAD); and administration of continuous low dose vasoactive/inotropic infusions.  Please visit www.childrensal.org/heart for more information.


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